Wrangle that content

When I first met Bob Boiko, he had recently left Microsoft and struck out on his own to use what he had learned about managing large amounts of content and apply it to law firms and others who were just beginning to digitize all that paper they accumulate.
After growing Chase -Bobko to a saleable size, he moved to teaching information management at the University of Washington and doing content management consulting via Metatorial Services Inc..
He also conducts content management workshops, is the author of The Content Management Bible, and helped spur the creation of CM Pros (Content Management Professionals) where practitioners could come together.
Where does all this intersect with usability? Taxonomy development. If they can't find it, it ain't there.
Metatorial Services use a "comprehensive CM technology taxonomy" and a "folksonomy" for collaborative term definition as part of their services. A sample of the latter can be found on the Metatorial site.